Last updated: January 1, 2026
1. Information We Collect
OneWorld Mart collects the following personal information when you use our services:
- Name, email address, phone number
- Delivery address and billing information
- Order history and purchase records
- Device information and browsing data on our website
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and delivering your orders
- Sending order confirmations and delivery updates
- Customer service and support
- Improving our website and services
- Sending promotional offers (with your consent)
3. Third-Party Services We Use
To improve your experience and operate our business effectively, we share limited data with the following trusted third-party service providers:
- Google Analytics — We use Google Analytics to understand how visitors interact with our website (page views, session duration, device type). This data is anonymised and aggregated. Google may set cookies on your browser. You can opt out via Google's opt-out tool.
- Google Translate — We embed Google Translate to offer multi-language support. Google may process text content on pages you translate.
- Chatbase (AI Assistant) — Our AI chat assistant is powered by Chatbase.co. When you interact with the chatbot, your messages may be processed by Chatbase to generate responses. No personal account data is shared.
- Kakao Maps / Daum Postcode — Used to help you find and confirm your Korean delivery address. Your location or postcode search queries may be processed by Kakao.
- Delivery Partners — Your name, phone number, and delivery address are shared with our logistics partners solely to fulfil your order.
- Payment Processors — Bank transfer details you provide are handled according to your bank's privacy policy. We do not store card numbers.
We do not sell your personal information to any third party for marketing purposes.
4. Cookies & Tracking
We use the following types of cookies:
- Essential cookies — Required for login sessions and cart functionality.
- Analytics cookies — Google Analytics cookies to measure website traffic (anonymised).
- Translation cookies — Google Translate stores your language preference.
You can disable non-essential cookies in your browser settings. This may affect some features of our site.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment information is encrypted using SSL technology.
6. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to processing for analytics purposes
7. Contact Us
For any privacy-related questions, please contact us at:
📧 martoneworld@gmail.com
📞 +82 10-5814-1199
